Experience: 6 months to 1 year (Internship Experience is allowed)
Salary: ₹20,000 to ₹23,000 per month
Qualification: Any Graduate (Technical background)
Hybrid : 3 days office ( Monday to Friday )
Required Skills:
- Excellent written and verbal communication skills
- Ability to handle month-end billing pressure and interact directly with customers
- Strong problem-solving skills
- Valuable customer relationship management skills
Job Responsibilities:
- Generate leads using various lead generation portals
- Follow up with inbound leads
- Guide trial customers and help them make the most of their trial period
- Convert trial users into paid subscribers
- Maintain recurring revenue and customer retention
- Act as the first level of support for customers and escalate issues to seniors or managers when required
- Follow up on payments and maintain billing records
- Conduct product demonstrations
- Build long-term customer relationships to drive upselling and cross-selling opportunities