Designation: Customer Service ExecutiveMandatory Languages: English & PunjabiEmployment Type: Full-TimeWork Model: In-Office / Work From OfficeJob Location: Mohali, SAS Nagar, PunjabCandidate Location: Any LocationShift Timing: Night Shift (8:30 PM – 5:30 AM IST)Working Days: Monday to Friday + 2nd and 4th SaturdayWeekly Off: Sunday + 1st, 3rd and 5th SaturdayRoles & Responsibilities:We are looking for Customer Service Executives with excellent communication and customer-handling skills. The candidate will interact with customers, understand their requirements, resolve queries, maintain relationships,



and ensure a positive customer experience.Key Responsibilities:▪️Handle customer queries through calls and other communication channels.▪️Understand customer requirements and provide appropriate information and assistance.▪️Maintain accurate customer and interaction records in CRM systems.▪️Meet assigned sales, service, and KPI targets.▪️Coordinate with internal teams when required to resolve customer issues.Required skills:▪️Excellent Punjabi & English communication▪️Customer handling and relationship-management skills▪️Good listening, empathy and patience▪️Strong follow-up and coordination skills▪️Problem-solving ability▪️Basic computer/CRM knowledge▪️Professional attitude and target/KPI orientation▪️Experience less than 1 year in customer service, telecalling, relationship management, hospitality, B2C or matchmaking will be preferred. Freshers with solid communication skills can also be considered.If Interested Email your CV- [email protected]

📌 Customer Service Executive (Freshers Only) (India)
🏢 PrimeRishta.com
📍 India