Customer Service Executive – CCU RL (Email & Voice Support)

Position: Customer Service Executive – CCU RL (Email & Voice Support)

Company: Kotak Mahindra Bank

Employment Type: Full time (Direct Payroll)

About the Role

Kotak Mahindra Bank is seeking customer-centric and service-oriented professionals for the position of Customer Service Executive – CCU RL (Email & Voice Support). The role is responsible for managing customer interactions through email and chat channels, providing accurate information, resolving queries efficiently, and delivering an exceptional customer experience across a wide range of retail banking products and services.

Eligibility Criteria

Education: Graduation Mandatory (Any Stream)

Experience:



Experienced candidates preferred (Compensation based on interview performance)

Communication Skills: Excellent verbal and written communication skills in English.

CTC: Up to ₹4.50 LPA (Based on interview performance)

Working Schedule

Rotational day shifts between 7:00 AM and 8:00 PM

Shift Duration: 9 hours (including breaks)

Weekly Offs: 8 rotational week-offs per month

Candidates should be flexible to work on weekends and public holidays, as per business requirements

Contact for more details

Contact us: HR Siddhi - (phone hidden)

📌 Customer Service Executive (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai