Qualification: B.Com / M.Com | MBA (Finance) Preferred
About the Role
We are seeking an experienced Deputy Manager – Collections to manage receivables, drive timely payment recovery, and ensure effective customer follow-up while supporting healthy cash flow.
Key Responsibilities
- Drive end-to-end collection activities and achieve collection targets.
- Follow up with customers for pending payments through calls, emails, and meetings.
- Monitor customer aging reports and identify overdue accounts.
- Develop and implement collection strategies to improve recovery efficiency.
- Coordinate with Sales, Customer Care, and Accounts teams for payment realization.
- Resolve customer disputes related to invoices, payments, and reconciliations.
- Prepare collection MIS, aging analysis, and recovery reports for management review.
- Ensure timely account reconciliation and closure of outstanding issues.
- Forecast collections and support cash flow planning.
- Lead and mentor the collections team to achieve departmental objectives.
Desired Candidate Profile
- Robust experience in Accounts Receivable, Collections, and Credit Control.
- Excellent negotiation, communication, and stakeholder management skills.
- Strong analytical abilities and problem-solving approach.
- Proficiency in MS Excel, ERP/SAP, and reporting tools.
- Ability to handle high-volume collections and manage multiple priorities.
- Experience in the manufacturing or industrial sector will be preferred.