Company Description HR TEAM is a professional services organization focused on delivering tailored human resources and people operations solutions to a diverse range of clients. The company provides end-to-end services that support workforce planning, organizational development, and HR process improvement. By combining industry best practices with agile methodologies, HR TEAM helps clients enhance efficiency, reduce risk, and improve employee experience.

Team members collaborate closely with clients to understand their needs and deliver high-quality, measurable outcomes. HR TEAM values flexibility, accountability, and continuous learning in a remote-friendly environment.

Role Description The Client Delivery & Account Manager (Agile/Scrum) is a full time, remote role responsible for managing client relationships and ensuring successful delivery of HR-related projects and services. This role oversees project planning and execution, facilitates Agile/Scrum ceremonies, and coordinates cross-functional teams to meet client objectives on time and within scope.

The Client

Delivery & Account Manager serves as the primary point of contact for clients, managing expectations, gathering requirements, and providing regular status updates and performance reports. Day-to-day responsibilities include prioritizing backlogs, resolving delivery issues, aligning resources, and driving continuous improvement in processes and communication.



The role also involves identifying opportunities to expand services, supporting proposals, and contributing to best practices for client engagement and agile delivery.

Qualifications

- Experience in client account management, including managing multiple client engagements, building long-term relationships, and serving as a trusted advisor.
- Strong background in Agile/Scrum delivery, including running stand-ups, sprint planning, reviews, retrospectives, and backlog management.
- Project and program management skills, such as scope definition, timeline and resource coordination, risk and issue management, and status reporting.
- Excellent communication and collaboration abilities, including stakeholder management, conflict resolution, and clear written and verbal communication.
- Understanding of HR services or professional services environments, with the ability to translate client needs into actionable delivery plans.
- Comfort working in a remote setting, with strong organizational skills, self-management, and proficiency with digital collaboration tools.
- Bachelor’s degree in Business, Human Resources, Management, or a related field, or equivalent practical experience.
- Relevant certifications (e.g., Scrum Master, Agile, PMP) are beneficial, as is prior experience in consulting or a client-facing role.

📌 Client Delivery & Account Manager (Agile/Scrum) (India)
🏢 Hr Team
📍 India