- Prepare and raise customer invoices accurately and within agreed billing timelines.
- Ensure invoices are raised from the correct SISA legal entity based on the contractual arrangement.
- Contract to Bill review:
Review commercial documents before initiating billing. Maintain a billing tracker for all active contracts and customers.
Identify
- Contracts due for billing
- Upcoming billing milestones
- Expired contracts
- Missing POs
- Missing SOWs / work orders
- Billing disputes
- Billing holds
- Coordinate with Sales and Delivery teams to resolve billing-related documentation gaps.
- Ensure billing is consistent with approved commercial terms.
- Escalate any deviation from contractual terms to the Manager – Revenue .
- Process credit notes / debit notes based on approved authorization.
- Maintain proper documentation and approval for all invoice cancellations and amendments.