Role Purpose:

This role supports the end-to-end running of Carrefour’s banking, fintech and payment partnership programmes, with two core areas of ownership: The role holder is the operational backbone between the Partnerships team, bank and fintech partners, and internal Finance, CRM, Marketing, Commercial and Technology teams – ensuring every campaign is set up correctly, tracked accurately, reconciled to the last dirham, invoiced on time and reported back with clear performance insight. The role requires a high level of numerical accuracy, strong Excel capability, disciplined follow-up with multiple stakeholders, and the ability to manage several concurrent partner campaigns without slippage on deadlines or financial controls.

Role Details – Key Responsibilities and Accountabilities:

1. Marketing Campaign Coordination – Banking Partnerships (core focus)

- Coordinate the end-to-end execution of joint campaigns with banks, fintechs and payment partners – from brief and offer construct through to set-up, go-live, in-flight monitoring and closure.
- Own the partnerships marketing calendar: track campaign dates, funding source, offer mechanics (cashback, instalments, bank BIN offers, card-linked promotions, voucher codes) and channel plan.
- Work with CRM, onsite merchandising, performance marketing and creative teams to ensure campaign assets, banners, communications and landing pages are live on time and accurately reflect approved offer terms and T&Cs.;
- Coordinate offer/voucher configuration with Technology and Commercial teams, and complete pre-launch QA to confirm the offer triggers correctly, caps and eligibility rules apply, and tracking is in place.
- Monitor live campaigns for budget burn, redemption pace, misuse or abuse patterns, and flag issues early with a recommended corrective action.
- Prepare post-campaign wrap-ups for each partner covering spend, redemptions, incremental GMV, ROI and learnings, and share with partner and internal stakeholders.

2. Data, Excel & Reporting

- Manage, validate and analyse campaign,



transaction and settlement data using Excel/Google Sheets (pivot tables, lookups, conditional logic, large-file handling).
- Build and maintain recurring trackers and dashboards covering campaign performance, partner funding utilisation, reconciliation status and receivables ageing.
- Prepare weekly and monthly performance reports and PowerPoint summaries for internal leadership and partner review meetings.
- Identify data gaps, mismatches and anomalies between internal systems and partner files, and drive them to resolution.

3. Partner & Stakeholder Coordination

- Act as day-to-day operational point of contact for assigned bank, fintech and payment partners on campaign and financial queries.
- Prepare agendas, inputs and follow-up actions for partner review meetings and business reviews.
- Support new partner onboarding and programme launches – documentation, offer set-up, testing, reporting structure and reconciliation template.
- Coordinate internally across Finance, Legal, CRM, Commercial, Marketing and Technology to unblock campaign and settlement dependencies.

4. Governance, Controls & Process Improvement

- Maintain complete documentation for every campaign – approved brief, offer terms, funding confirmation, performance output and settlement record.
- Standardise reconciliation and campaign trackers across partners to enable faster, more consistent closure.
- Identify and implement opportunities to automate recurring reporting and reconciliation steps, reducing manual effort and error rates.
- Flag operational or financial risks (over-redemption, funding overrun, offer misuse, delayed settlements)



to the Associate Manager – Partnerships with proposed mitigation.

Definition of Success

- Reconciliation accuracy and timeliness: all partner reconciliations completed within the agreed monthly close calendar, with variances identified, explained and resolved; zero unexplained differences carried forward.
- Financial closure: partner invoices raised and settled within agreed payment terms, receivables ageing kept within target, and accruals submitted accurately at each close.
- Campaign execution quality: partner campaigns launched on the agreed date with correct offer mechanics, eligibility rules and tracking in place; no material offer or configuration errors reaching customers.
- Reporting reliability: weekly and monthly campaign and settlement reports delivered on schedule, accurate at first pass, and used confidently by leadership and partners for decision-making.
- Performance visibility: every campaign closed out with a wrap-up covering spend, redemptions, incremental GMV and ROI, with transparent learnings feeding the next cycle.
- Stakeholder effectiveness: partners and internal teams receive timely, accurate responses; dependencies and escalations are resolved without repeated follow-up.
- Process improvement: measurable reduction in manual effort and turnaround time through standardised templates and automation of recurring reporting and reconciliation tasks.

Personal Characteristics and Required Background:

Minimum Qualifications/ Education

- Bachelor’s degree in Business, Finance, Economics, Commerce, Marketing, or a related field.

Minimum Experience

- 1-2 years of experience in Finance or Marketing Operations, with a focus on campaign coordination or project support.

Skills

- Strong MS Excel / Google Sheets skills
- Strong data analysis & reconciliation skills
- Strong PowerPoint/presentation skills
- Good stakeholder and partner management
- Experience in banking, payments, fintech or e-commerce
- Strong attention to detail and operational ownership

📌 Associate Partnership (Gurugram)
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