Key Responsibilities

- Lead and manage AP & Buyer operations across Accounts Payable and Buyer functions, ensuring accuracy, compliance, and SLA adherence.
- Drive team performance and productivity, setting targets, monitoring KPIs, and ensuring high-quality service delivery in a high-volume environment.
- Act as the primary escalation point, resolving complex issues and ensuring effective stakeholder and vendor management.
- Strengthen process governance and controls, ensuring compliance with accounting standards, internal policies, and audit requirements.
- Collaborate with global stakeholders, suppliers, and cross-functional teams to enhance operational efficiency and customer satisfaction.
- Lead reporting and analytics, delivering dashboards and insights to support decision-making and performance improvements.
- Champion continuous improvement, automation, and digital transformation initiatives across AP and procurement processes.
- Develop and mentor team members, driving capability building, coaching, and a high-performance culture.

Qualifications And Experience

- Graduation in Commerce (any stream) or diploma with a minimum of 15 years of education.
- 4-6 years of experience in Accounts Payable, Procurement, Buyer Operations, or related field.
- Prior experience working on ERP/AP and procurement systems such as PeopleSoft, Cadency, Ariba, Oracle, or similar platforms.




- Strong knowledge of Accounts Payable processes, including GAAP/STAT principles, accrual accounting, liability reconciliations, and SOX compliance.
- Good understanding of procurement lifecycle, including purchase requisitions (PR), purchase orders (PO), sourcing support, and supplier management.
- Experience in stakeholder and vendor management, including handling escalations and ensuring service delivery.
- Strong analytical, reporting, and problem-solving skills with the ability to work in a high-volume environment.

Key Skills And Competencies

- Strong leadership, team management, and stakeholder handling skills
- Expertise in AP and Buyer operations
- Sound knowledge of accounting principles (GAAP), AP cycle, reconciliations, and compliance
- Experience in PR/PO lifecycle, vendor/supplier management, and procurement operations
- Proficiency in ERP systems (PeopleSoft, Oracle, SAP/Ariba, Cadency) and MS Excel
- Strong analytical, problem-solving, and reporting (KPIs/dashboards) skills
- Ability to manage escalations, controls (SOX), and process governance
- Focus on continuous improvement, automation, and digital initiatives (RPA/AI)
- Excellent communication skills with positive understanding of U.S. business culture
- Adaptable, detail-oriented, and effective in high-volume, fast-paced environments
- Knowledge of Lean Principles and Application

📌 Assistant Manager - Operations (Noida)
🏢 MetLife
📍 Noida