Key Responsibilities:

- Greet and welcome patients, visitors, and guests professionally.
- Manage patient appointments, registrations, and scheduling.
- Handle incoming calls, emails, and general inquiries.
- Maintain patient records and ensure accurate data entry.
- Coordinate with doctors, nurses, and other departments for smooth patient flow.
- Guide patients regarding appointments, procedures, and required documents.
- Handle billing-related coordination and payment information, as applicable.
- Maintain the reception area in a qualified and organized manner.
- Manage daily front desk reports and administrative records.
- Handle patient complaints or concerns politely and escalate them when required.
- Ensure confidentiality of patient information at all times.
- Support administrative and operational activities as assigned by management.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Indore)
🏢 Nova IVF Fertility a Unit of Rhea Healthcare
📍 Indore