Project Role : Packaged/SaaS App Engineering Lead
Project Role Description : Own the design and evolution of packaged or SaaS solutions, overseeing configuration, integrations, and releases. Set platform standards to ensure stability, performance, and alignment with business and vendor constraints.
Must have skills : ServiceNow
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
In the role of Packaged or Software as a Service Application Engineering Lead, a typical day involves managing the overall design and continuous improvement of packaged or cloud-based solutions. This includes supervising the configuration processes, coordinating integrations with other systems, and managing software releases. The role requires setting and maintaining platform standards to guarantee system stability and optimal performance while ensuring that all developments align with both business requirements and vendor limitations. Collaboration with various stakeholders to drive solution enhancements and address operational challenges is a key aspect of daily activities.

Roles & Responsibilities:





- Expected to perform independently and become a subject matter expert.
- Required active participation and contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Lead efforts to document and communicate best practices and standards for platform usage.
- Support junior team members by providing guidance and knowledge sharing to foster their professional growth.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in ServiceNow.
- Robust knowledge of platform configuration and customization techniques.
- Experience in managing integrations between ServiceNow and other enterprise systems.
- Ability to oversee software release cycles ensuring quality and timely delivery.
- Familiarity with performance tuning and troubleshooting within ServiceNow environments.
- Capability to establish and enforce platform standards that align with business and vendor requirements.

Additional Information:

- The candidate should have minimum 3 years of experience in ServiceNow.
- This position is based at our Pune office.
- A 15 years full time education is required.

15 years full time education

📌 Packaged/SaaS App Engineering Lead (Pune)
🏢 Accenture
📍 Pune