08 Oct
|
D'Life Interiors
|
Bengaluru
08 Oct
D'Life Interiors
Bengaluru
Job Description – Assistant Client Manager
Company: D’LIFE Interiors
Locations: HSR Layout, Whitefield & Yelahanka, Bangalore
Department: Sales / Client Management
Position: Assistant Client Manager
Experience: 1–3 Years
Employment Type: Full-Time
Industry: Residential Interior Design
Job Summary
D’LIFE Interiors is looking for a customer-focused and result-oriented Assistant Client Manager to join our Bangalore team.
The role involves handling residential interior enquiries, understanding client requirements, supporting the sales and design process, maintaining strong client relationships, and ensuring a smooth customer journey from initial enquiry to project handover.
Key Responsibilities
- Handle enquiries from customers interested in residential interior projects.
- Understand client requirements, preferences, budget, and project expectations.
- Conduct client meetings and site visits as required.
- Explain D’LIFE's interior design solutions, products, services, and project process to clients.
- Coordinate with the Design, Projects, and Installation teams to ensure smooth project execution.
- Prepare and share quotations and proposals with clients in coordination with the concerned teams.
- Follow up with prospective clients and support the conversion of enquiries into confirmed projects.
- Maintain regular communication with clients throughout the pre-sales and sales process.
- Address client queries and coordinate with internal teams for timely resolution.
- Maintain accurate records of leads, client meetings, follow-ups, quotations, and sales status.
- Update the CRM/system regularly with relevant client and project information.
- Achieve assigned monthly sales and conversion targets.
- Build and maintain strong relationships with existing and prospective clients.
- Support the Client Manager in handling key customer accounts and project-related discussions.
- Coordinate for measurements, design discussions, material selections,
and other client requirements.
- Collect customer feedback and ensure a positive customer experience.
- Maintain awareness of market trends, competitor activities, and residential interior design requirements.
Eligibility
- MBA or BBA
- 1–3 years of experience in Sales, Client Management, Business Development, or a related field.
- Experience in interior design, real estate, furniture, home improvement, or related industries will be an added advantage.
- Freshers with strong communication and sales aptitude may also be considered based on suitability.
Required Skills
- Excellent communication and interpersonal skills
- Strong customer relationship management skills
- Good presentation and convincing skills
- Sales and negotiation skills
- Strong follow-up and coordination skills
- Target-oriented and self-motivated approach
- Good problem-solving ability
- Ability to understand customer requirements
- Good time management and organizational skills
- Basic knowledge of MS Office / CRM software
Additional Requirements
- Willingness to travel for client meetings and site visits when required.
- Two-wheeler and valid driving licence preferred.
- Candidates should be comfortable working in a target-oriented environment.
Key Performance Areas
- Lead conversion
- Monthly sales achievement
- Client follow-up and engagement
- Customer satisfaction
- Timely coordination with internal teams
- Accuracy of CRM and sales records
- Revenue generation
Career Growth
Assistant Client Manager → Client Manager → Senior Client Manager → Branch Sales / Business Development Roles
Work Locations: HSR Layout, Whitefield & Yelahanka, Bangalore
Employment Type: Full-Time
Experience: 1–3 Years
Industry: Residential Interior Design
Pay: ₹9,938.65 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Adaptable schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Sales OfficerC Sales) (Bengaluru)
🏢 D'Life Interiors
📍 Bengaluru