Job Description – Telecaller

Position: Telecaller
Department: Sales / Customer Support
Experience: Fresher or Experienced
Job Type: Full-time
Location: Ludhiana

Responsibilities:

- Make outbound calls to potential and existing clients.
- Handle incoming calls and respond to customer queries professionally.
- Explain company services and provide accurate information to clients.
- Follow up with leads and convert them into office visits or potential clients.
- Maintain proper records of calls, follow-ups, and client information.
- Coordinate with the sales/visa counseling team regarding client requirements.
- Ensure timely follow-ups with interested clients.
- Achieve daily and monthly calling and lead-conversion targets.
- Maintain a qualified and positive attitude while communicating with clients.

Requirements:

- Good communication skills in English, Hindi, and Punjabi.




- Confident and polite telephone communication.
- Basic computer knowledge.
- Ability to handle customer queries and follow-ups.
- Fresher candidates can also apply.
- Previous experience in telecalling, sales, customer support, or immigration is an advantage.

Skills:

- Good communication and interpersonal skills
- Convincing and negotiation skills
- Customer-handling skills
- Positive attitude and willingness to learn
- Ability to work with targets

Salary: As per experience and interview performance.

Interested candidates can share their CV or contact the HR team for further details.

Pay: From ₹15,000.00 per month

Benefits:

- Paid sick time

Work Location: In person

📌 tellecaller (Ludhiana)
🏢 RIGHTWAY VISA CONSULTANTS
📍 Ludhiana