08 Oct
|
Skytex Technology
|
Kondotty
08 Oct
Skytex Technology
Kondotty
We are looking for a confident and responsible Assistant Student Care Manager to support the Student Care Manager in handling students, maintaining discipline, resolving student concerns, and ensuring smooth day-to-day student activities.
Key Responsibilities:
* Communicate with students regularly and maintain a positive professional relationship.
* Handle student queries, concerns, complaints, and day-to-day issues.
* Monitor student attendance, punctuality, discipline, and general conduct.
* Coordinate with faculty and management regarding student-related matters.
* Follow up with students regarding classes, schedules, assignments, exams, and other academic activities.
* Maintain proper records and reports related to student activities.
* Communicate important instructions and updates to students clearly.
* Assist in counselling and guiding students when required.
* Identify student concerns and escalate serious issues to the Student Care Manager/management.
* Support the Student Care Manager in maintaining a safe, disciplined, and supportive learning workplace.
* Handle phone calls and WhatsApp communication with students/parents when required.
* Perform other student-care and administrative duties assigned by management.
Required Skills
* Excellent verbal communication skills
* Good interpersonal and student-handling skills
* Confident and approachable personality
* Ability to handle complaints and difficult situations calmly
* Good listening and problem-solving ability
* Basic computer knowledge and MS Office/Google Workspace skills
* Good coordination and follow-up skills
* Ability to work in a team and maintain professional communication
* Previous experience in student care, counselling, administration, customer service, or front-office roles will be an advantage.
Qualification: Any degree/diploma
Experience: 0–2 years; freshers with strong communication skills can also be considered.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
📌 ASSISTANT STUDENT CARE MANAGER (Kondotty)
🏢 Skytex Technology
📍 Kondotty