08 Oct
|
CSAPL
|
Maharashtra
CRM JD
Customer Relationship Manager
- Developing and implementing strategies to improve customer satisfaction and retention.
- Building and maintaining robust relationships with key clients.
- Identifying opportunities for upselling or cross-selling products and services.
- Resolving customer complaints and issues in a timely and satisfactory manner.
- Analyzing customer data and feedback to identify trends and areas for improvement.
- Collaborating with sales, marketing, and other teams to ensure a seamless customer experience.
- Training and supporting staff to ensure a customer-centric approach across the organization.
- Monitoring and reporting on key performance indicators related to customer satisfaction and retention.
- Staying informed about industry trends and best practices in customer relationship management.
📌 CRM - Fresher (Maharashtra)
🏢 CSAPL
📍 Maharashtra