08 Oct
|
Khazana Jewellery
|
Chennai
08 Oct
Khazana Jewellery
Chennai
Role & responsibilities
The Centralised Customer Relationship Executive will act as the first point of contact for customers across all regions, delivering prompt and personalized assistance. The role involves handling outbound calls.
Key Responsibilities:
1. Case Handling
2. Lead Management from DTH (Direct-to-Home) Activities
3. Prospect Follow-Up
4. Inbound and Outbound Calls
Preferred candidate profile
Any Graduate with at least 2 to 4 years of experience in customer service or CRM support roles.
Should be multi linguistic - Kannada, Telugu, and English
📌 CRM Helpdesk Executive (Chennai)
🏢 Khazana Jewellery
📍 Chennai