Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

08 Oct
|
Gaurav Singh Verma
|
Gurugram

08 Oct

Gaurav Singh Verma

Gurugram

HIRING MULTIPLE JOB OPENINGS

Location: Gurgaon / Work From Office
Employment Type: Full-Time
Department: Sales | Customer Support | Travel/OTA Operations | Back Office
Working Days: Monday to Saturday / Rotational Shifts (as applicable)

Open Positions

1. Inside Sales Executive – International
Experience: 6 Months – 3 Years
Salary: 25,000 – 32,000/month
Process: International Voice – Outbound Sales

2. Customer Support Executive – Voice/OTA
Experience: 0–1 Year
Salary: 21,000 – 25,000/month
Process: Inbound / Select Outbound Voice

3. Holiday Sales Executive – OTA
Experience: 1–3 Years
Salary: 23,500 – 28,000/month
Process: Voice / Sales

4. Back Office Executive – Travel/OTA Operations
Experience: 1–3 Years
Salary: 21,000 – 32,000/month
GDS: Amadeus / Galileo / Sabre – Compulsory

Key Responsibilities

- Handle customer calls, enquiries and sales opportunities
• Convert leads and achieve monthly sales targets
• Assist customers with flight, hotel and holiday bookings
• Handle booking modifications, cancellations, refunds and ticketing
• Maintain accurate customer/booking records in CRM




• Coordinate with internal teams, airlines, hotels and suppliers
• Resolve customer queries and provide timely solutions
• Follow company SOPs, quality standards and TAT/SLA requirements

Requirements

- Graduate in any discipline
• Excellent communication skills in English & Hindi
• Relevant experience in Sales, BPO, Customer Support, OTA, Travel or Back Office
• Robust customer-handling, problem-solving and negotiation skills
• Comfortable working in a target-driven environment
• Willingness to work from office and rotational shifts, where applicable
• GDS knowledge is mandatory for Travel Back Office roles

What We Offer

Competitive Salary
Performance-Based Incentives
Product & Process Training
Career Growth Opportunities
Opportunity to work with reputed Travel, OTA & International Process teams

Apply Now

Interested candidates can share their updated CV with:

G&S; Career Consultancy
Gaurav Verma
[email protected]
+91 (phone hidden)

📌 Customer Support Executive (Gurugram)
🏢 Gaurav Singh Verma
📍 Gurugram

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