Company Name: Italia Ceramics Ltd
Company Website:
Roles & Responsibilities

- To act as a single point connection between all Marketing Field staff / Dealers/ Corporate office / Other Departments and to respond to business inquiries in accordance with established policies and procedures.

- To interfaces with Sales professionals, Marketing Assistants and Designers regarding marketing and client requirements.

- To collect the necessary information to complete marketing tasks. Independently determines the appropriate methodology in creating marketing and presentation materials.

- To coordinate with multiple client projects by coordinating with Marketing staff, approving and closing out task specifications and tracking results.

- To co-ordinate with CAD team, developing and sending the presentation to all clients and Architects.

- To provide Samples and Promotional material to the concerned clients. Along with that also send Quotations / Performa invoices as desired by the client/ dealers.

- To effectively respond to complex inquiries or complaints from clients, co-workers, supervisor, and/or management. To solve problems involving several options in situations.





- To prioritize work assignments and to obtain appropriate approval prior to placing orders with factory. Organizing and coordinating work assignments with factory.

- To review expediting schedules on all customer orders and forwarding obtained information to planning and sales teams

- To review expediting schedules on all customer orders and forwarding obtained information to planning and sales teams

- To manage the flow of orders requires strong reliance on monitoring and co-ordination of dispatch schedules both manually and with computer programs

- To handle ERP System for Order/Sample/Promotional Tool processing.

- To update and maintain the document library and marketing supplies.

- To train team members on various software programs along with processes.

Requirements

- 2–5 years of experience in Sales Coordination, Marketing Coordination, or Sales Support.

- Positive knowledge of MS Excel, Power Point, ERP and basic CAD coordination.

- Strong communication, coordination, follow-up and client-handling skills.

- Ability to manage multiple tasks, quotations, samples, orders and dispatch coordination.

- Solid organizational skills with a proactive and problem-solving approach.

📌 Sales Support (India)
🏢 ITALIA CERAMICS
📍 India