FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Principal Infrastructure Engineer - Cloud Operations Engineer

Value Proposition

The Cloud Operations Engineer is responsible for supporting the operational stability, reliability,



and continuous improvement of enterprise public cloud environments across AWS and Azure. This role serves as a key member of the Public Cloud Operations team and is responsible for monitoring cloud services, managing incidents, supporting production operations, maintaining compliance and governance controls, executing recovery and resiliency activities, and driving operational excellence through automation and continuous improvement.

The individual will work closely with Cloud Engineering, Enterprise Monitoring, Cybersecurity, Infrastructure Services, and Application Support teams to ensure cloud platforms remain secure, compliant, highly available, and operationally efficient. The role requires hands-on experience with AWS, Azure, Dynatrace, Splunk, Terraform, Terraform (IaaC) , ServiceNow, and automation tooling, while maintaining a solid focus on customer experience, platform reliability, and operational effectiveness.

Job Details

Position Tit

📌 Principal Infrastructure Engineer (Bengaluru)
🏢 First Citizens India
📍 Bengaluru