Customer Administration Specialist (Bengaluru)

Customer Administration Specialist (Bengaluru)

08 Oct
|
Thermo Fisher Scientific
|
Bengaluru

08 Oct

Thermo Fisher Scientific

Bengaluru

Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is protected or helping find cures for cancer.

Position Summary:

The Product Administrator is part of a team which supports the Portfolio Management group (Portfolio Leader, Product Manager, Associate Product Manager) in the delivery of effective, timely and accurate product support to customers/market as well as the effective management & maintenance of product masterdata across the portfolio.

Key Responsibilities:
Masterdata Management

• Ensure consistency, accuracy,



and accountability for critical data.
• Manage key sub-streams including master data for Product, Vendor, and Customer.
• Maintain product master data, including new item setups, descriptions, database audits, price updates (buy to list updates including year-end process, with approvals from Product Managers), alternatives, and pack sizes.
• Execute data governance at the local level as defined by Regional/Global Governance strategy.
• Maintain and ensure data consistency across multiple ERPs.
• Execute the product discontinuation process including effective & clear communication internally.

Product Administration

• Manage product extensions in systems, product price changes, product discontinuations, and online SKU extensions.
• Support Product Managers with product queries, including liaising with supplier partners and divisions.
• Provide support for complex quotations and tenders with product coding and

📌 Customer Administration Specialist (Bengaluru)
🏢 Thermo Fisher Scientific
📍 Bengaluru

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