08 Oct
|
Northern Trust
|
Bengaluru
08 Oct
Northern Trust
Bengaluru
About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
As a Human Resource Service Center (HRSC) Analyst at Northern Trust, you will assist in the administration of various Human Resource programs, services, and processes supporting a region. This role will interact with all levels of employees to answer HR questions and resolve issues while complying with company and legal policies.
Job responsibilities will vary and, the Analyst will be able to demonstrate prioritization of multiple assignments and can easily be rotated or reassigned in order to balance the workload within the team.
Major Duties
1. Responds to questions and counsels employees and managers on HR policies and processes, HR systems, employee data, and assists with data updates. Inquiries may come in via multiple channels (e.g., e-mail, phone, case management system). Utilizes knowledge base, call tracking systems and/or third party resources to educate customers of the HR Services available to them. Encourages self-service tools such as the HR Portal and other systems when appropriate. Utilizes positive judgment to resolve more complex or non-routine matters on their own and within corporate guidelines / standards. Will also be able to differentiate when critical matters need to be escalated to appropriate sub
📌 Analyst, HRSC (Bengaluru)
🏢 Northern Trust
📍 Bengaluru