08 Oct
|
N-able
|
Bengaluru
Why N-able
At N-able, we’re not just helping businesses be secure —we’re redefining what it means to be cyber resilient. Our end-to-end platform blends AI-powered capabilities and flexible tech stacks, so customers can manage, secure, and recover with confidence. But the real power behind it all? Our people. We’re a global crew of N-ablites, who love solving complex problems, sharing knowledge, and delivering solutions that actually make a difference. If you're into meaningful work, fast growth, and a team that’s got your back, you’ll be surrounded by people who believe in what they do—and in you.
What You'll Do
This role equally balances software development and hands-on customer support, focusing on diagnosing, troubleshooting, and resolving real customer issues while also contributing to the development of product features. This is both a developer and support role, with feature development and problem resolution treated as equally significant responsibilities.
• Investigate and resolve complex customer issues related to SSO, Microsoft Entra ID, and identity integrations.
• Work closely with Support, Product teams, and Core Services engineers to understand real customer environments.
• Debug issues across multiple systems, including product code (N-central, N-sight), Core Services, and external identity providers.
• Analyze logs, traces, configurations, and customer setups to identify root causes.
• Implement bug fixes, mitigations, configuration changes, or small code updates when required.
• Improve internal diagnostics, tooling, and documentation to reduce recurring customer issues.
• Provide technical feedback to product and platform teams to help prevent similar issues in the future.
What You'll Bring
• Total 7 years of strong background in software development with excellent debugging and problem-solving skills.
• Strong background in software development in Go (Golang), with excellent debugging and problem-solving skills.
• Experience working with backe
📌 Senior Software Engineer (Bengaluru)
🏢 N-able
📍 Bengaluru