What the team does
The Professional Services team delivers Icertis contract management and supply chain solutions across diverse industries. We partner with customer stakeholders and collaborate with Engineering, Quality Assurance and Support to design, configure, deploy and continuously improve enterprise implementations.
Why this role matters
As a Functional Consultant, you'll connect business objectives with practical technology solutions. Your leadership across requirements, functional design, configuration and delivery will directly influence implementation quality, customer confidence and long-term value realization.
What's in it for you?
You'll own complex engagements from discovery through post-go-live support, deepen your expertise in contract management and supply chain applications, and build strong project leadership and client advisory capabilities. You'll also mentor consultants, contribute to internal capability building and help shape the Icertis product roadmap through direct customer insight.

Responsibilities




• Lead Icertis enterprise implementations in line with agreed scope, schedule, effort, and delivery methodology

• Partner with business stakeholders to gather requirements, lead functional design, and create best-fit solutions aligned with key implementation objectives

• Own system configuration, deployment and post-go-live support, ensuring solutions are accurate, scalable and ready for successful customer adoption

• Manage project timelines, risks, and dependencies proactively, using strong organization and clear decision-making to keep delivery on track.

• Collaborate closely with Engineering, Quality Assurance and Support across multiple projects to resolve issues and deliver a seamless customer experience.

• Analyze project and customer data to identify trends, develop innovative strategies, and improve implementation outcomes.

• Mentor consultants, strengthen Qualified Services capability, share knowledge and provide actionable

📌 Functional Consultant, Professional Services (Pune)
🏢 Icertis
📍 Pune