Customer Support Executive (India)

Customer Support Executive (India)

08 Oct
|
Cedric
|
India

08 Oct

Cedric

India

To qualify for an interview, you must try Cedric before applying: https://meet-cedric.com/

Explore the product and be ready to share what you tried, what worked and what could be improved.

About Cedric
Cedric is an AI assistant that connects with everyday work tools and helps get things done, from meeting follow-ups and task updates to recurring workflows.
We’re looking for a Customer Support Executive who enjoys helping people, solving problems and making software easier to use.

What you’ll do
• Respond to customer questions through chat and email.
• Help new users get started and find practical ways to use Cedric.
• Investigate issues, explain solutions clearly and coordinate with our developers.
• Follow up with users to make sure their problems are resolved.




• Turn recurring questions into helpful guides and share customer feedback with the team.

What we’re looking for
• Clear written and spoken English.
• Strong problem-solving skills, patience and attention to detail.
• Confidence learning new software and explaining it to others.
• Ownership: you follow through and keep customers informed.
• 0–2 years of experience in customer support or a similar role. Fresh graduates are welcome.

You’ll work closely with our founding team and have a direct impact on how customers experience Cedric.

📌 Customer Support Executive (India)
🏢 Cedric
📍 India

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