Job Summary

This hybrid night shift role focuses on managing accounts receivable and the end to end order to cash cycle for a global organization. The specialist will handle dispute management collections and cash application while ensuring accurate financial records and strong customer relationships. The role supports business growth through timely cash inflows and reduction of outstanding receivables directly contributing to financial stability and operational efficiency.

Responsibilities

• Manage end to end accounts receivable activities to ensure timely collection accurate posting and transparent reconciliation of customer accounts in alignment with organizational policies and controls.
• Handle order to cash processes with attention to order validation invoice accuracy and systematic follow up driving consistent cash flow and supporting forecast reliability.
• Perform dispute management by analyzing customer issues documenting root causes and coordinating resolutions that reduce recurring disputes and enhance client satisfaction.




• Monitor aging reports and key receivable metrics to identify collection risks prioritize follow ups and support reduction of overdue items in the portfolio.
• Execute daily cash application tasks including matching payments resolving unapplied cash and updating account balances to maintain clean and reliable ledgers.
• Collaborate with internal finance and order management teams to resolve billing discrepancies pricing concerns and contractual questions that impact receivables.
• Prepare periodic reports on collections performance dispute trends and outstanding balances to support management decisions and continuous improvement initiatives.
• Apply domain expertise in order to cash and accounts receivable to suggest process enhancements that reduce cycle time and improve customer payment behavior.
• Maintain strict compliance with company policies and regulatory requirements while working in a hybrid model with night shift coverage to s

📌 SPE-Accounts Receivable (Chennai)
🏢 Cognizant
📍 Chennai