08 Oct
|
NES Technologies
|
India
08 Oct
NES Technologies
India
Responsibilities
Job Description
Key Responsibilities
• Drive end-to-end inside sales cycle for Company SaaS subscription plans — from lead qualification to closing.
• Conduct product demos and consultative sales calls to convert prospects into subscribers.
• Achieve and exceed monthly/quarterly sales targets for recent subscriptions and renewals.
• Maintain and update lead/customer data accurately in the CRM system.
• Follow up consistently with warm and cold leads via calls, emails, and messaging.
• Understand customer requirements and pitch the right subscription plan to maximize value.
• Handle customer objections, negotiate terms, and close deals confidently.
• Address and resolve customer complaints or escalations promptly and professionally.
• Coordinate with the customer support/product team to ensure smooth onboarding of new clients.
• Track sales pipeline, prepare reports, and share regular forecasts with management.
• Build long-term relationships with customers to encourage upsells, cross-sells, and renewals.
Preferred Attributes
• Prior experience in energy, solar, or SaaS/tech subscription sales is a plus.
• Comfortable working with sales dashboards, KPIs, and performance metrics.
• Self-motivated with a positive, customer-first attitude.
Requirements
Required Skills & Qualifications
• Education: Graduate (any stream); preference for candidates with a background in Business, Marketing, or related fields.
• Experience: 3–5 years in inside sales / tele-sales, preferably in SaaS, subscription-based products, or B2B sales.
• Communication: Excellent verbal and written English communication skills.
• CRM Knowledge: Hands-on experience with CRM tools (e.g., Zoho, Salesforce, HubSpot, or similar) for lead and pipeline management.
• Sales Skills: Strong convincing/negotiation power with a proven track record of meeting sales targets.
• Customer Handling: Ability to manage and resolve customer complaints with patience and professionalism.
• Other Skills: G
📌 Inside Sales Manager (India)
🏢 NES Technologies
📍 India