Job Purpose

Responsible for planning, coordinating, and executing all activities required for the successful opening of a new retail store, ensuring the store is ready operationally, commercially, and visually by the launch date.

Key Responsibilities

- Plan and coordinate the complete new-store opening process.
- Coordinate with Projects, HR, VM, IT, Finance, Security, and Operations teams.
- Ensure store infrastructure, fixtures, equipment, signage, and systems are ready.
- Support recruitment, onboarding, and training of the store team.
- Coordinate stock receiving, inventory setup, tagging, and merchandising.
- Ensure SOPs, licenses, statutory requirements, and safety standards are completed.
- Conduct pre-opening audits and resolve pending issues before launch.
- Coordinate trial runs, soft opening, and final launch activities.
- Track timelines, budgets, dependencies, and opening milestones.




- Prepare daily/weekly opening-status reports for management.
- Ensure smooth handover of the store to the regular Operations team after opening.

Required Skills & Experience
- 5–8 years of experience in retail operations/new store openings.
- Strong project coordination and execution skills.
- Positive communication and stakeholder-management abilities.
- Ability to manage multiple activities and deadlines simultaneously.
- Willingness to travel and work flexibility

Key Performance Indicators
- Store opened within the planned timeline.
- Readiness of manpower, stock, systems, and infrastructure.
- Compliance with company SOPs and statutory requirements.
- Successful execution of opening-day operations.
- Effective coordination and closure of pre-opening action points.

📌 NSO - Manager (Mumbai)
🏢 Metro Brands
📍 Mumbai