- Handle inbound and outbound calls professionally
- Respond to patient over chat
- Manage appointment bookings and follow-ups to drive revenue
- Ensure high levels of customer satisfaction and service quality
- Maintain accurate records in CRM systems
- Handle patient concerns with empathy and prompt resolution
Required Skills
- Valuable communication skills (Hindi basic English)
- Basic computer knowledge (MS Excel, Email handling, CRM tools)
- Customer-centric approach with problem-solving attitude
- Ability to multitask in a fast-paced environment
Eligibility
- Graduate / Undergraduate (Fresher experienced both can apply)
- Experience in healthcare/customer support is a plus
Working Details
Shift: Day shift / Rotational (as per requirement)
6 days working
How to Apply
Interested candidates can apply directly on Naukri.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Success Executive - 4 Post (Gurugram)
🏢 Modern Diagnostic & Research Centre
📍 Gurugram
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