Skill required: Employee Services - Employee and Labor Relations

Designation: Delivery Operations Associate Manager

Qualifications: Any Graduation

Years of Experience: 10 to 14 years

What would you do

- Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs

- Employee Services More into query case management

- Manage the labor laws.

- This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights.

What are we looking for

- Employee investigations

- Grievance handling

- Disciplinary process management

- HR policy interpretation

- Risk assessment and mitigation

- Strong written documentation and case articulation

- Stakeholder management

- Conflict resolution and negotiation

- High emotional intelligence and active listening

- Ability to handle confidential and sensitive matters independently

Roles and Responsibilities:





- In this role you are required to do analysis and solving of moderately complex problems.

- Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures.

- The person requires understanding of the strategic direction set by senior management as it relates to team goals.

- Primary upward interaction is with direct supervisor or team leads.

- Generally interacts with peers and or management levels at a client and or within Accenture.

- The person should require minimal guidance when determining methods and procedures on current assignments.

- Decisions often impact the team in which they reside and occasionally impact other teams.

- Individual would manage medium-small sized teams and or work efforts (if in an individual contributor role) at a client or within Accenture.

- Please note that this role may require you to work in rotational shifts

Qualification Any Graduation

📌 Delivery Operations Associate Manager (Bengaluru)
🏢 Accenture
📍 Bengaluru