Job Description:

- Repossession and settlement

- Create network of repossession and settlement agencies to cover the portfolio

- Conduct local events on a frequent basis to handle the repossession and settlement target on a day-to-day basis

- Set DRR for team and track team performance

- Where team performance is low suitable intervention for improvement

- Design local compensation structure for agencies to improve collections

- Execute field recovery actions including skip tracing, settlements and closure of loan account.

- Handle situation when conflict with customer, police interventions happens with the support of the regional manager and legal team support

- Set daily and fortnightly recovery/ vehicle repossession targets for the collection agencies, monitor progress, and ensure timely follow-ups.





- Identify accounts that need legal action or repossession, get necessary approvals, and oversee the entire process including customer communication.

- Ensure all recovery work follows company policies and legal requirements, train the team on correct practices, and report any issues or complaints immediately.

- Keep accurate records of visits, calls, and recovery updates in the system, and share daily reports with the manager.

- Along with recovery prioritize penal charge collections to support collection cost.

- Spot relevant agencies from the market for enrolment and share with supervisors for empanelment.

📌 Area Manager Recovery Ranchi, Cochin, Pune, Chandigarh, Hyderabad, Allahabad
🏢 Talent Leads Consultants
📍 Hyderabad