Job Description:

JOB TITLE: Client Servicing & Business Development Manager

DEPARTMENT: Business Development / Client Servicing

REPORTING TO: CEO

JOB SUMMARY:
The candidate will be responsible for identifying current business opportunities, developing and maintaining client relationships, and ensuring successful execution of retail and commercial interior projects. The role will act as a bridge between clients and internal teams to ensure smooth communication, timely delivery, and client satisfaction.

KEY RESPONSIBILITIES:

BUSINESS DEVELOPMENT:

- Identify potential retail and commercial clients through market research, networking, and references.

- Pitch the company's interior and fit-out solutions to brands, corporates, architects, and consultants.

- Prepare proposals, presentations, and project bids in coordination with estimation and design teams.

- Follow up on leads and maintain a strong sales pipeline.

- Attend industry events, exhibitions, and networking forums to generate new business.

CLIENT SERVICING:

- Act as the single point of contact for clients during pre-sales and project execution.

- Coordinate with design, estimation, procurement, and project execution teams to ensure client requirements are met.

- Monitor project progress and regularly update clients on timelines, changes, and deliverables.

- Resolve client concerns, escalations, and change requests promptly and professionally.

- Collect client feedback and work towards improving client experience and retention.

REQUIREMENTS:

- Bachelor's degree in Business Administration, Marketing, Interior Design, or a related field. MBA preferred.





- 3–6 years of experience in client servicing or business development, preferably in interior fit-outs, retail projects, or architecture.

- Strong communication, presentation, and interpersonal skills.

- Experience working with retail clients, architects, real estate developers, or brand managers.

- Ability to manage multiple projects and client expectations simultaneously.

- Comfortable working in a fast-paced environment and visiting client or project sites when required.

- Knowledge of fit-out timelines, material selection, and basic interior execution is an advantage.

PREFERRED SKILLS:

- Experience with CRM tools such as Zoho or Salesforce.

- Understanding of commercial negotiations and contract terms.

- Strong industry network, especially in retail or F&B; sectors.

- Creative thinking and strong problem-solving skills.

WORKING HOURS: 10:00 AM to 6:30 PM

WEEKLY OFF: Second and Fourth Saturday + Sunday

INTERVIEW MODE: Face-to-Face

INTERVIEW ROUNDS:
HR Round
Technical Round
Final Discussion

RELOCATION:
Relocation allowed for candidates willing to shift to Gurgaon.

PERKS AND BENEFITS:

- Travel allowance for client meetings.

- Exposure to top-tier retail and commercial clients.

- Opportunities for career growth and leadership roles.

- PF is optional. If PF is already being deducted, it will continue to be deducted; otherwise, the candidate has the option to opt for PF.

REQUIRED DOCUMENTS:

- Educational Documents

- Residential Proof

- Offer Letter

- Salary Proof / Payslips

- Aadhaar Card

- PAN Card

- Relieving Letter

- Cancelled Cheque

- Passbook

📌 Client Servicing & Business Development Manager (Gurugram)
🏢 DC Consultants
📍 Gurugram