Senior Specialist – HR Operations (HR Shared Services)HR Shared Services | Global HR Operations TeamAbout the RoleWe are looking for an experienced HR Operations professional to join our HR Shared Services team. This role sits at the core of our employee lifecycle operations, owning day-to-day HR data integrity, system transactions, and reporting within SAP SuccessFactors. The ideal candidate combines solid SuccessFactors hands-on expertise with a shared-services mindset — accuracy, SLA discipline, process standardization, and the ability to work across a high volume of employee data and queries.Key Responsibilities

• Own end-to-end HR operations transactions in SAP SuccessFactors — new hire data entry, employee master data updates, job/position changes, transfers, promotions, and separations.
• Perform system validation and data quality checks to ensure accuracy and consistency of employee records across SuccessFactors modules (Employee Central and connected modules such as Onboarding/Offboarding, Performance, or Compensation, as applicable).




• Manage bulk data uploads/updates and mass changes using SuccessFactors tools (e.g., Import/Export, MDF object management), ensuring data integrity checks are completed before and after upload.
• Generate, maintain, and audit standard and ad hoc HR reports and dashboards from SuccessFactors (headcount, attrition, org changes, data audits) for stakeholders and leadership.
• Investigate and resolve system and data discrepancies; partner with the HRIS/HR Technology team to escalate and track configuration or integration issues.
• Respond to and resolve employee and HR partner queries related to HR data, records, and system access within defined SLAs, using a ticketing/query management tool.
• Maintain and update Standard Operating Procedures (SOPs), process documentation, and work instructions for HR operations processes; support standardization across entities/geographies.
• Support periodic audits and compliance checks (data

📌 Senior Specialist – HR Operations (Bengaluru)
🏢 QualityAI
📍 Bengaluru