Job Purpose

Supports the Solutions Manager and Solutions Analysts in analyzing business requirements, processes, and opportunities to support the development of practical technology solutions, with a focus on digitalization, automation, data analytics, and emerging AI technologies. Contributes to assigned solution initiatives under the guidance of senior team members, supporting the development and testing of prototypes, dashboards, automations, and AI use cases while developing an understanding of airline business operations and IT solutions.

Key Result Responsibilities

• Participate in workshops with business teams to capture processes, pain points, and opportunity areas.
• Draft process maps, user stories, and functional requirements for review by senior team members.
• Identify simple automation and digitalization opportunities in day-to-day operations.
• Build MVP components using low-code/no-code platforms, automation tools, dashboards, or workflow systems, under the guidance of senior team members.




• Support the development and testing of proof-of-concepts before full-scale IT development.
• Run user testing sessions and gather feedback to refine prototypes.
• Research, test, and benchmark AI tools (e.g., generative AI assistants, copilots, AI agents) against defined business use cases.
• Build and document prompts, templates, and easy AI-assisted workflows for business teams.
• Support AI adoption through demos, how-to guides, and user onboarding.
• Apply responsible-AI practices: data privacy, output accuracy checks, and human review.
• Extract, clean, and analyze operational and commercial data.

Key Result Responsibilities-Continued

• Build and maintain dashboards and KPI trackers related to adoption, usage, cost savings, and automation rates.
• Prepare clear summaries and presentations of findings for the Solutions Manager.
• Map as-is and to-be workflows and highlight inefficiencies.
• Apply structured problem-solving methodologies to support impr

📌 Associate Analyst (Pune)
🏢 ISA
📍 Pune