If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

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Role summary

Design, build, evaluate, and operate secure agentic AI solutions that help teams automate common work, improve self-service, and accelerate decision-making. This role will create the agent orchestration, tool integrations, evaluation approach, and guardrails required to move AI use-cases from prototype to reliable production capability. Engineers will use Nationwide’s established Golden Path and standard development tool chain

Key responsibilities

- Build and deploy agentic AI solutions using AWS Bedrock AgentCore and Python with the Strands framework.

- Design agent workflows that use approved tools, APIs, and Model Context Protocol (MCP) servers to retrieve context and take bounded actions.

- Integrate agents with enterprise APIs, knowledge sources, workflow platforms, and cloud-security services in partnership with the API Developer.

- Implement guardrails for identity, authorization, tool permissions, prompt and response handling, data classification, logging, evaluation, and human approval.

- Develop automated evaluation suites for accuracy, safety, latency, cost, and task completion; use results to continuously improve agent behavior.

- Implement CI with GitHub Actions and CD with Harness for agent code, configuration, prompts, evaluations, and deployment artifacts.

- Partner with SMEs to curate approved knowledge, define escalation paths, and establish human-in-the-loop controls for high-risk actions.

- Monitor production agent usage, failures, hallucination patterns, and tool-call outcomes; maintain runbooks and operational dashboards.

- Contribute reusable agent patterns, MCP integration standards, prompt conventions, and reference implementations for the CPS AI Build Line.

Required qualifications

- Strong experience in secure software engineering, machine-learning engineering, or AI engineering experience with deploying agent to AWS and building IaC code to deploy applications

- Experience with AWS Bedrock and/or AWS Bedrock AgentCore; experience with Strands is required.

- Strong Python development experience,



including testing, packaging, API integration, and production support.

- Hands-on experience building and deploying LLM-based or agentic applications.

- Experience integrating services through APIs and MCP or comparable tool-integration patterns.

- Experience implementing CI/CD with GitHub Actions and Harness or comparable enterprise tooling.

- Strong understanding of AI security, secure coding, access control, data handling, and production observability.

- Ability to explain AI-system behavior, limitations, risks, and controls to technical and nontechnical stakeholders.

Preferred qualifications

- Experience with retrieval-augmented generation, knowledge grounding, vector search, and document-processing pipelines.

- Experience with agent evaluation frameworks, red teaming, guardrails, prompt-injection defenses, and human-in-the-loop controls.

- Experience with Kubernetes, AWS, and cloud-security services.

- Build and deploying Cloud Native applications using Infrastructure-as-Code: CDK/Helm Charts to AWS/K8s environments

- Experience building AI products in cyber security, cloud engineering, or another regulated domain.

- Experience with Agile product delivery and cross-functional engineering teams.

- Ability to learn emerging technologies quickly and apply engineering discipline to build maintainable, production-ready solutions.

Other expectations

- Build reusable, secure, observable software that follows Nationwide’s AWS Golden Path and standard technology stack.

- Prioritize engineering quality, automated testing, security, resilience, and maintainability alongside delivery speed.

- Collaborate across core product team and cross-train with operational team, develop run books and move capabilities into production.

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Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results.



If that sounds like something you aspire to, we want to hear from you!

As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications. In this capacity, you’ll analyze, code, configure, test, debug, document and maintain applications.

Job Description

Key Responsibilities:

- Analyses, solutions, develops, tests, debugs, documents and deploys software according to standards in an agile environment.

- Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

- Uses DevSecOps practices, tooling and techniques.

- Drives continuous improvement and learning through ongoing training, practice and innovation.

- Manages medium to large project priorities, deadlines and deliverables proactively.

- Additional responsibilities may include collaboration across teams and adherence to company standards.

Qualifications & Experience:

Education:

Undergraduate studies in computer science, management information systems, or other related degree. Technology experience or non-traditional technology certificates can be substituted for an undergraduate degree.

Experience:
Four or more years of analysis and technology experience.

Technical Skills:

- CI/CD

- Cloud Computing

- Programming Languages

- Software Development Life Cycle (SDLC)

- Software Engineering

- Software Security

- Software Testing

- Systems Integration

Soft Skills & Attributes:

- Strong communication and collaboration skills

- Analytical and problem-solving mindset

- Ability to work in agile and global environments

- Time management and prioritization

- Proficiency in one or more programming language such as Java, C++, Python, JavaScript.

- Strong knowledge of software development lifecycle.

- Proven ability to tackle complex business and development problems.

- Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus.

Additional Information:

Reporting Structure:
Reports to Manager or Director.

Location Flexibility:
Hybrid with periodic in-office collaboration

Equal Chance Statement:
Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories.

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📌 Specialist - Software Engineer (Agentic AI Engineering) (Hyderabad)
🏢 Nationwide Global Services Center
📍 Hyderabad