Key ResponsibilitiesProcesses

- Achieve paid enrollment targets.
- Ensure storage recovery is maintained throughout the year.
- Follow merchandise packing procedures as per standards.

Customer Service

- Follow the Meet, Greet, and Direct process for customers.
- Maintain all required store promotion communications at cash points.
- Guide customers on ongoing store promotions.

Punctuality

- Adhere to assigned shift timings.
- Maintain attendance as per the duty roster.

Key Result Areas (KRAs)

- Ensure billing turnaround time (TAT) compliance.
- Achieve paid enrollment targets.
- Handle refunds, product exchanges, and returns as per standard procedures.
- Promote customer awareness of store offers and promotions.

CompetenciesFunctional Knowledge

- Retail Processes
- Customer Service
- Store Operations

Behavioural Competencies

- Attention to Detail
- Time Management
- Interpersonal Skills
- Execution Excellence
- Result Orientation
- Collaboration and Teamwork

📌 Senior Assistant - Cashier (India)
🏢 Landmark Group
📍 India