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Job Description
TRANSITION LEADER
The Transition Leader plays a key role in ensuring that Global Service transitions from country to GSC Philippines operations meet the objectives on time and quality of deliverables and activities. The primary responsibility includes transition of services into GSC PH service operations. The Transition Specialist works closely with key stakeholders from GSC Operations, Country Deployment Team, Process Leadership Team and GSC Leadership as decision makers and governance leads.
Primary Responsibilities include but are not limited to the following:
• Ensuring the service transition gate criteria are met by country, GSC resources and 3rd Party.
• Evaluates the quality of project outputs against agreed acceptance criteria.
• Assesses impact and risks from a Service delivery perspective.
• Identifying all Service Readiness activities and ensuring they are in place for go live (processes, procedures, training, communication etc.).
• Active contribution in negotiating and agreeing changes in scope where appropriate.
• Providing assurance to Key Stakeholders on service transition activities.
• Uses the GSC Transition Methodology to execute transition activities.
• Responsible for scheduling, coordinating, documenting, and monitoring all activities and tasks to facilitate client priorities.
• Tracks assigned tasks and associated completion dates, ensuring work process flow is accurately followed.
• Work tasks are likely to encompass concepts within multiple disciplines/practices which may include more than one department/location. Working tasks might include:
• Schedules transitions for assigned area of responsibility by working with internal clients and/or external c
📌 Transition Leader (Bengaluru)
🏢 3M
📍 Bengaluru