Job Profile Summary
The L4 Cloud DevOps Engineer serves as a technical subject matter expert (SME) for cloud architecture and operational engineering, focusing on AWS, Terraform (IaC), operating systems, Kubernetes (EKS), and modern DevOps practices. The role designs, implements, and supports cloud infrastructure and deployment automation, leads incident response and DR activities, mentors junior engineers, and collaborates with stakeholders to deliver secure, reliable, and scalable solutions that align with business objectives.

Career Level Summary
• Requires deep technical expertise across AWS, Terraform, OS administration, Kubernetes, and DevOps tooling.
• Leads others to solve complex technical problems and provides technical leadership on projects.
• Works independently on sophisticated engineering tasks; escalates or seeks guidance for only the most complex, ambiguous situations.
• May provide functional leadership and mentorship to L1/L2 engineers.

Critical Competencies




• Strong communication and stakeholder management; able to translate technical concepts for non-technical audiences.
• Influence and coaching: mentor team members, promote best practices, and drive continuous improvement.
• Analytical problem solving: diagnosing complex production issues and identifying root cause and long-term fixes.
• Collaboration: work across disciplines to design, implement, and operate cloud solutions.
• Project and time management: prioritize work, track deliverables, and meet deadlines while balancing multiple initiatives.
• Technical documentation: create explicit runbooks, SOPs, architecture diagrams, and standards.

Key Responsibilities
• Act as the L3 escalation point and technical SME for complex AWS, OS, Kubernetes, infrastructure and deployment issues.
• Design and implement infrastructure as code using Terraform (and optionally CloudFormation), building reusable modules and enforcing coding standards.
• Implement and maintain CI/CD pipelines and GitOps practices

📌 AWS Cloud Engineer IV (India)
🏢 Rackspace Technology
📍 India