In this role, you will lead technical delivery for IBM i / AS/400 environments across managed services and project-based engagements. You will plan and execute patch management programs, guide infrastructure and automation workstreams, support upgrades and migrations, advise enterprise clients, and help ensure mission-critical platforms remain stable, secure, compliant, and operationally productive.
Responsibilities
• Lead technical delivery for IBM i / iSeries managed services and project engagements, including planning, risk management, dependencies, and mitigation actions.
• Lead IBM i security initiatives including user profile governance, authority management, auditing, compliance reviews, MFA integrations, vulnerability remediation, and system hardening activities.
• Analyze and resolve system performance bottlenecks involving CPU, memory, disk, job subsystems, Db2 for i workloads, and application execution characteristics.
• Provide hands-on guidance for IBM i infrastructure architecture, automation, integrations, deployments, upgrades, migrations, and platform readiness.
• Design, test, validate, and deploy patching, PTF management, monitoring, compliance, and operational processes across development, QA, and production environments.
• Administer, validate, and support high availability and disaster recovery solutions including PowerHA, MIMIX, Quick-EDD, iCluster, and backup/recovery testing programs.
• Support IBM Power Systems infrastructure including PowerVM, logical partitions (LPARs), virtual I/O configuration, storage connectivity, firmware maintenance, and platform lifecycle planning.
• Drive standardized, scalable technical decisions that improve platform stability, security, compliance, maintainability, and operational efficiency.
• Serve as a primary client-facing technical contact, translating business objectives into practical roadmaps, execution plans, milestones, and recommendations.
• Support managed services delivery and pre-sales so
📌 IBMi/Senior Support Engineer (India)
🏢 Inoapps
📍 India