When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

Job Description:
The Software Engineer (Production Support) ensures the stability and performance of our world-class background check platform. This role is dedicated to real-time monitoring, troubleshooting, and code-level defect resolution during critical business hours. You will work cross-functionally with infrastructure and security teams to maintain high system availability.

Shift Timings:
This role requires flexibility to work in a rotational shift environment to provide extended coverage:
• Afternoon Shift: 2:00 PM – 11:00 PM

• Night Shift: 5:00 PM – 2:00 AM

• Note: Candidates must be comfortable with these timings and potential weekend rotations as business needs dictate.

Responsibilities (Duties):
• Application Support:



Provide high-priority troubleshooting and issue resolution across all environments.

• Incident Management: Monitor system health and respond to application alerts during night-shift operations to ensure zero downtime.

• Defect Resolution: Debug, analyze, and implement code fixes for production issues using C#, .NET Core, and ASP.NET. .

• Root Cause Analysis: Perform investigations into system failures and implement permanent fixes.

• Deployment Support: Manage and support build and deployment processes (CI/CD) during off-peak hours.

• Communication: Provide explicit handovers between shifts and updates to stakeholders on critical production incidents.

Qualifications:
• Qualifications

• Education: BE/BTech/MS in Computer Science or equivalent.
• Experience: 4+ years of experience in .NET development or production support.
• Backend Tech: C#, .NET Core, ASP.NET, ADO.NET, Entity Framework, LINQ, Web API, Microservices Architecture.
• We

📌 Sr Engineer, Applications (Hyderabad)
🏢 Accurate Background
📍 Hyderabad