Job Requirements
Roles & Responsibilities:
- Achieve and consistently exceed monthly collections targets .
- Proactively follow up and recover outstanding payments from defaulters to minimize overdue amounts.
- Handle cancellation retention processes and encourage advance collections to reduce payment delays.
- Generate and dispatch demand notices and payment reminders to customers for timely collections.
- Prepare, analyze, and maintain weekly and monthly collection reports to track performance and identify gaps.

Work Experience
Skills Required:
- Advanced Communication
- Customer Orientation
- Relationship Building
- Interdepartmental Coordination

Perks
Benefits:
Office Perks
• Office cab/shuttle
• Cafeteria
• Office gym

Professional Support & Learning




• Job and soft‑skill training
• Professional degree assistance
• Sponsorship for education
• Rewards and recognition
• Course reimbursements

Financial Benefits
• Mobile bill reimbursements
• Performance bonus
• Relocation assistance
• Car lease
• Loyalty discount
• Employee referral program

Health & Insurance
• Health insurance
• Life insurance

Leave Entitlements
• Annual leave
• Maternity leave
*Pls note some benefits are grade specific and may not be applicable to your grade.

📌 Manager - CRM Operations (Mumbai)
🏢 Kalpataru
📍 Mumbai