08 Oct
|
Lavoro HR Solutions
|
Koundampalayam
08 Oct
Lavoro HR Solutions
Koundampalayam
We are looking for a Customer Support Associate (HINDI) to join our team in Koundampalayam, Coimbatore. This part-time role is perfect for candidates with 0 to 1 year of experience and requires a minimum of 12th-grade education.
In this position, you will handle inbound customer calls, addressing inquiries and providing assistance in Hindi. You will be responsible for registering customer complaints, coordinating with service engineers, and following up on service requests to ensure timely resolution. Additionally, you will maintain service records to track customer interactions and outcomes effectively.
To succeed in this role, you should have excellent communication skills in Hindi, along with the ability to empathize with customers and troubleshoot basic issues. Patience and problem-solving abilities are essential, as you will be interacting with diverse customer queries.
Familiarity with computer systems and proficiency in basic software will aid in maintaining records efficiently.
The work location is from the office in Koundampalayam, and you should be prepared to work during assigned hours, including any required shifts. We expect candidates to be reliable, adaptable, and focused on providing excellent customer service. If you are passionate about helping others and willing to learn, this is a great prospect for you.
- Experience
0 - 1 Years
- No. of Openings
20
- Education
12th Pass
- Role
Customer Support Associate
- Industry Type
Call Centre / BPO / ITES / LPO
- Gender
[ Male / Female ]
- Age Limit
18 - 30 Yrs.
- Job Country
India
- Type of Job
Part Time (Night Shift)
- Work Location Type
Work from Office
- Benefits include
PF, ESI
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