Job Description

Capgemini is seeking a director level executive (E1) to lead Japan Market for Account

Roles & Responsibilities:

This person will hold the responsibilities mentioned:

Client & Stakeholder Management

Build and maintain trusted relationships with client stakeholders.
Understand business objectives, contractual commitments, and delivery expectations.
Conduct governance meetings, service reviews, steering committees, and executive reviews.
Drive customer satisfaction and continuous service improvement.
Manage escalations and ensure timely resolution of client concerns.

Delivery Leadership

Lead end-to-end delivery of programs, projects, or managed services engagements.
Ensure delivery against agreed scope, schedule, quality, and budget.
Oversee planning, estimation, execution, and transition activities.
Monitor KPIs, SLAs, deliverables, milestones, and acceptance criteria.
Drive continuous improvement and innovation initiatives.

Financial Management

Own engagement P&L; and financial health.
Manage revenue, contribution margin, forecasts, invoicing,



collections, and cost optimization.
Review actuals versus forecast and implement corrective actions where necessary.

Governance, Risk & Compliance

Manage risks, issues, dependencies, and mitigation plans.
Ensure compliance with Capgemini delivery processes, security requirements, and quality standards.
Drive audit readiness, business continuity planning, and regulatory compliance activities.

People Leadership

Lead, coach, mentor, and develop multi-disciplinary teams.
Drive workforce planning, resource allocation, onboarding, and performance enablement.
Foster a culture of collaboration, accountability, diversity, and continuous learning.
Build succession plans and develop future leaders.

Operational Excellence

Drive knowledge management, metrics management, and process optimization.
Ensure adherence to delivery methodologies, tools, and best practices.
Support transformation, automation, and AI-led

📌 Delivery Manager Insurance Hyderabad
🏢 Capgemini
📍 Hyderabad