Job Description

We're looking for an enthusiastic and customer-focused Guest Service Associate (GSA) - Food & Beverage to join our energetic hospitality team in Mysuru, India. In this role, you'll be the welcoming face of our F&B; operation, delivering exceptional service experiences while maintaining the highest standards of professionalism and efficiency. You'll work collaboratively with our kitchen and service teams to ensure every guest leaves with a memorable dining experience, while also driving revenue through strategic upselling and cross-selling initiatives.
Greet all guests warmly upon arrival and escort them to their assigned tables with genuine hospitality and attention to detail
Perform opening and closing duties as assigned, including table setup, station preparation, and cleanliness verification according to established standards and procedures
Deliver F&B; services in accordance with departmental standards, ensuring consistency and excellence in every guest interaction
Take accurate food and beverage orders and communicate them promptly to the kitchen, ensuring timely delivery at the correct temperature
Serve all food and beverage items according to service standards,



demonstrating knowledge of menu items and ingredients
Apply necessary precautions regarding hotel food safety and hygiene standards (HACCP) to maintain a safe dining setting
Personalize guest experiences by remembering individual names and preferences, fostering loyalty and repeat business
Actively upsell and promote food and beverage offerings at every available opportunity to maximize sales revenue
Cross-sell other dining venues when your outlet reaches capacity, supporting overall organizational goals
Clear and tidy tables promptly after guest departure, maintaining a clean and organized dining space
Collect and verify food and beverage supply requisitions, ensuring accurate stock management
Report any complaints, incidents, or irregularities to management with transparency and professionalism
Assist other F&B; outlets during peak times or as required, demonstrating flexibility and team-oriented spirit
Maintain composure and resilience in fast-paced environments while delivering consistent, quality service

📌 Gsa F&b Mysuru
🏢 IBIS STYLES
📍 Mysuru