Support the development and implementation of global process standards for the respective tower processes and deliver improvements to assist in dentsu’s continuous business evolution.
Job Description:
Key Accountabilities

• Work closely with the Global Process Owners in leading the R2R process tower for the global Microsoft Dynamics 365 deployments and improvement projects across media, creative and project business models in EMEA, Americas and APAC regions.
• Liaise with subject matter experts covering various disciplines to define pragmatic and standard processes supported by the global Microsoft Dynamics 365 solution, and remaining target system architecture.
• Partner with deployment teams to validate tax, legal and statutory requirements and drive overall adoption of the global template by identifying local process changes where needed, and minimise localisations.
• Perform the required business analysis on perceived gaps to the global template to drive process standardisation and effectiveness across the core finance processes.




• Input to the relevant governance boards with the programme and/or market teams and ensure that discussions are documented, and actions tracked to resolution.
• Ensure change requests raised via deployment or the ongoing support channels add value to the global template and provide sufficient business case for additional investment by liaising with market and solution teams in evaluating alternatives, so they are prioritised appropriately by the programme.
• Lead key deployment activities, incl. process improvements, documentation of global asset collaterals, training, test scenarios, reporting, and master data design principles.
• Owns all documentation around the relevant process tower and ensures it remains current, keeping firmly in mind the experience of the end-user for which such documents are created.
• Drive awareness of process controls as well as standard operational reporting needed to fully support business operations in

📌 Global Process Analyst Bengaluru
🏢 dentsu
📍 Bengaluru