Embark on a fulfilling and challenging career as a Business Analyst II with the Data Intelligence and Solutions team in our Credit Card Rewards organization. You'll have the chance to make a significant impact by supporting process improvements and key initiatives while expanding your creative skills in a supportive and cooperative workplace. Join us to contribute to our mission and advance your career.

As a Business Analyst II within JPMorganChase, you will play a crucial role in enhancing operational efficiency and driving strategic initiatives across rewards misuse prevention, customer feedback analysis, and operational reporting. By leveraging your advanced understanding of data analytics and automation, you will sit between data, models, and business users, analyzing complex data sets to uncover patterns and turning analytics and machine learning output into practical, trustworthy products for Operations, Risk, Audit, and senior leaders. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams,



ensuring alignment with organizational goals. You will be responsible for planning and directing work, making decisions that impact departmental outcomes, and managing complex situations where the right analytical approach is not obvious. Your strategic thinking and robust customer service skills will be essential in delivering results that enhance the customer journey and drive business success.

Job responsibilities
• Analyze and interpret complex data sets from various sources, utilizing advanced data analytics skills to uncover patterns and provide insightful reporting in support of operational and strategic initiatives, across rewards, redemption, exception, and partner performance data, and build, validate, and interpret detection models on large card datasets using unsupervised methods for pattern discovery and supervised methods as labeled outcomes accumulate.
• Develop and implement automation strategies, lever

📌 Business Analyst Ii Mumbai
🏢 JPMorgan Chase
📍 Mumbai