07 Oct
|
Sara infotech
|
Chennai
07 Oct
Sara infotech
Chennai
Job Description – Telugu Customer Support Executive
Position: Customer Support Executive – Telugu Voice Process
Location: Chennai
Industry: Banking / Financial Services
Process: HL & LAP – Mortgage Loans
Experience: Experienced candidates only
Salary: ₹18,000 – ₹22,000 per month
Job Responsibilities:
Handle customer calls and provide support in Telugu regarding Home Loans (HL) and Loan Against Property (LAP).
Assist customers with loan-related queries, application status, documentation, EMI, repayment, and other service requests.
Resolve customer concerns professionally and provide accurate information.
Coordinate with internal teams for issue resolution and follow-ups.
Maintain proper records of customer interactions and requests.
Ensure a valuable customer experience while meeting process and quality standards.
Requirements:
Minimum relevant experience in Customer Support / Banking / NBFC / Financial Services.
Strong Telugu communication skills – mandatory.
Experience in Home Loans, LAP, Mortgage Loans, or related financial products will be preferred.
Valuable customer-handling and problem-solving skills.
Candidates must be willing to work from the Chennai location.
Job Type: Full time
Salary: ₹18,000 – ₹22,000 per month
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
📌 Customer Support Telugu Bfsi Home Loan/ Mortgage Loan Chennai
🏢 Sara infotech
📍 Chennai