Job Description

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting recent benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global prospects. Let’s sail together towards a brighter, more sustainable future with Maersk.

Execute tasks in accordance with established SLAs.
• Demonstrate a detailed understanding of processes, policies, and SOPs.
• Adhere to all internal controls and compliance requirements.
• Identify and recommend process improvement opportunities.
• Escalate process issues and risks to the Supervisor in a timely manner.
• Create and send Statements of Account (SOAs)



to customers accurately and within agreed timelines, in line with customer-specific SOPs or global standards.
• Drive collection activities to ensure timely cash inflow and coordinate with internal stakeholders to resolve issues promptly.
• Follow collection procedures and consequences consistently, with no exceptions, and maintain/update collection-related SOPs as required.
• Support peers with technical or process-related challenges during daily operations.
• Generate daily call lists for collectors, ensuring high-risk customers are prioritized.
• Provide daily, weekly, and monthly performance reports to the Cluster Collection Manager or Supervisor.
• Maintain effective communication with related business units to ensure collection KPIs are achieved.
• Review unapplied/on-account payments and advise the Order-to-Cash team on payment allocation based on C5 tool outputs.
• Prepare additional

📌 Senior Analyst, Ar Chennai
🏢 A.P. Moller - Maersk
📍 Chennai