About this role:
Wells Fargo is seeking a Quality Assurance Administrator to join the Chief Operating Office (COO), an organization dedicated to strengthening the company's risk and control infrastructure, driving operational excellence, and supporting effective business execution across the enterprise. In this role, you will help oversee and enhance Front Line Control Group supervision activities by monitoring sales, service, compliance, and operational practices, while identifying opportunities to improve controls, processes, policies, and customer-focused outcomes. You will partner closely with U.S. line of business leaders and key stakeholders to assess operational risk, evaluate the effectiveness of controls and supervision programs, support risk mitigation initiatives, and contribute to the successful execution of business priorities. This position offers a unique prospect to make a meaningful impact by helping drive a robust risk culture, improving operational efficiency, and supporting Wells Fargo's commitment to execution discipline, customer centricity, and continuous improvement





In this role, you will:
• Document quality findings, performance measures, exceptions, and emerging trends for management review.
• Provide transparent, factual feedback and procedural information to team members based on established quality standards and guidelines.
• Support the implementation and monitoring of the risk-based Front Line Control Group supervision program, including performance triggers and program-effectiveness measures.
• Research, inspect, and monitor detection strategies and associated outcomes to help identify potential operational risks.
• Perform moderately complex reviews and testing of policies, procedures, processes, initiatives, and internal controls using established testing procedures.
• Document test results and identified issues, and escalate concerns to senior team members or management for further review.
• Support projects and initiatives intended

📌 Quality Assurance Administrator Hyderabad
🏢 Wells Fargo
📍 Hyderabad