Commercial Excellence QA Associate (Analytics & AI Solutions)

Job Purpose
The Commercial Excellence QA Tester (Analytics & AI Solutions) is responsible for ensuring the quality, reliability, and business readiness of Commercial Excellence solutions, with a primary focus on analytics and reporting tools such as Salesforce CRM Analytics (CRM Analytics), Tableau, and other data visualization and data-driven platforms.
The role works closely with Product Owners, Business Analysts, Developers, and business stakeholders to validate enhancements, recent capabilities, integrations, and emerging technologies before deployment. The successful candidate will perform end-to-end business validation, verify data accuracy, and ensure a high-quality user experience across analytics, reporting, AI-enabled solutions, and future Commercial Excellence technologies.
As the Commercial Excellence technology landscape evolves, the ideal candidate demonstrates solid curiosity, a willingness to learn, flexibility to adapt to changing business needs, and the ability to quickly acquire knowledge of current platforms,



AI-enabled solutions, and business processes.

Key Responsibilities
Quality Assurance & Testing
• Design and execute test cases, test scripts, and regression testing.
• Validate business requirements and end-to-end business processes.
• Identify, document, and track defects through resolution.
• Support user acceptance testing and release validation activities.

Analytics & Reporting Validation
• Validate CRM Analytics, Tableau, and other reporting/analytics solutions.
• Verify data accuracy, calculations, KPIs, filters, and business logic.
• Ensure consistency and quality across dashboards, reports, and analytics solutions.

Agile Delivery & Innovation
• Participate in Agile / SAFe ceremonies and sprint activities.
• Collaborate with Product Owners, Business Analysts, Developers, and business stakeholders.
• Support testing of AI-enabled solutions, automation capabilities, and future

📌 Commercial Excellence Qa Associate Bengaluru
🏢 Alcon
📍 Bengaluru