Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a cooperative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role

• Lead and manage End-User Computing services including desktop, laptop, mobile device, and workstation lifecycle management.

• Drive Service Desk operations, ensuring high user satisfaction, SLA adherence, and effective incident resolution.

• Oversee cloud platforms (AWS, Azure, GCP), including cloud operations, migration initiatives, optimization, and governance.

• Strengthen cybersecurity operations through vulnerability management, risk mitigation, compliance, and incident response.

Your Profile

• 10+ years of experience in IT Operations with expertise across EUC, Service Desk, Cloud Technologies, and Cybersecurity.





• Strong leadership experience managing cross-functional teams with a focus on service delivery, customer satisfaction, and operational excellence.

• Hands-on knowledge of Microsoft Endpoint Manager, Citrix, VMware, ServiceNow, AWS, Azure, GCP, and cybersecurity tools/frameworks.

• Robust understanding of ITIL processes including Incident, Problem, Change, and Service Request Management.

• Experience in cloud infrastructure management, cloud migration, hybrid environments, cost optimization, and vendor management.

• Good understanding of cybersecurity frameworks such as NIST and ISO 27001, including risk assessments, vulnerability management, and incident response.

What will you love working at Capgemini

• Lead large-scale IT operations across End-User Computing, Service Desk, Cloud, and Cybersecurity domains for global enterprise clients.

• Drive digital transformation initiatives leveraging cloud technologies, automation, and m

📌 Euc Lead Bengaluru (India)
🏢 Capgemini
📍 India