Summary of Position:
Alcon is the world’s foremost eye care company, with a rich 70-year history of pioneering advancements in the field. We operate globally, extending our services to over 140 countries, aiming to enhance the quality of life through improved vision. Join us and contribute to a leading organization where your efforts make a meaningful difference daily.
We are seeking a dedicated Senior Network Operations Analyst to operate and improve our Infrastructure Services which include LAN, WAN, Data Center, Voice & Video and Public Cloud platforms. This role is pivotal in ensuring that our global infrastructure services are delivered and managed excellently, adhering to best practices and industry operational standards.
· Act as a primary contact for infrastructure-related services, ensuring alignment with internal standards and guidelines.
· Collaborate with various teams to maintain service quality, security, and compliance.
· Participate in service reviews, continual improvement and change management sessions.
· Monitor, operate, troubleshoot, and maintain the Data Center, LAN,



WAN, Voice & Video and Public Cloud infrastructure, focusing on resiliency and security.

Key Responsibilities:
· Manage NOC Infrastructure Services to meet agreed service levels.
· Configuration and troubleshooting knowledge on SDWAN, WLC, Juniper mist, Vxlan, ISE, Firewall’s.
· Configure, manage, and troubleshoot enterprise routing and switching technologies on Cisco and Juniper platforms.
· Perform network performance monitoring, optimization, and fault resolution.
· Manage IP addressing, subnetting, and network segmentation in Bluecat.
· Deploy, configure, and support SD-WAN solutions (Cisco Viptela, Meraki, or equivalent).
· Participate in project and service reviews, ensuring adherence to budget, quality and process, compliance, and security standards.
· Support incident and major incident management and ensuring accurate service documentation.
· Monitor Infrastructure servic

📌 Sr Associate I, Network Bengaluru
🏢 Alcon
📍 Bengaluru